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Contact Us | Gift Certificates | Shipping Information | Testimonials
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Greetings from "bear country"! Thank you for taking time out of your busy schedule to visit us and most importantly to visit this page in particular because this is just a small sample of the feedback we receive on a regular basis. We believe in taking care of you, our valued customer! We hope that these testimonials will encourage you to do business with the "bear people"! Shopping at the speed of light couldn't be easier, safer and more enjoyable than when you shop with us!
Scroll down to read about the service you can expect to receive from us!
Hello, I just wanted to say that I think your service was excellent, and the product is also very excellent, I've always liked Aurora, for they always have had the best in quality and also in life-like looks, too. I do love camels, and had never seen one in a stuffed animal before until I went to your website and saw two of them, I couldn't even find one locally either. Dune was the one that I had selected, and he came in perfectly just as I had seen the picture of him, he's truly cool. Thank you for allowing me to shop there, it was really a wonderful experience, and the customer care is excellent, and Dune was delivered to me on the day that he was expected to arrive. I look forwards to shopping with you again sometime in the future, for I have a little niece, and when she grows up a bit, I'll be sure to stop by and buy her a nice stuffed animal from you. Take care. Hello, I'd like to thank you for having such wonderful services! I sent my boyfriend a teddy bear for Valentine's Day, and it arrived right on time just as you said it would. He was surprised and loved it, he said it was the softest thing he's ever felt. Ordering was quick and simple, made my life easier! I will recommend you to everyone I know and keep you in mind for future purchases. I wish this business of yours a prosperous and busy future! Amy Hi, Just wanted to say thanks. You were very helpful and I see that my order will be here today. I can hardly bear it.......ha ha. Again ....thanks, you definitely have my recommendation. TJ I am thrilled with the teddy bear I ordered. It is so soft and cuddly. Your service was also excellent. I will definitely recommend you to family and friends. Barbara Thank you. I received the bear as promised and it is awesome! My wife loves it. You guys are courteous and professional, selling a quality product. I will recommend you highly! Thanks again, Charles The bear was great. It arrived on time for Christmas and my daughter loved it. I believe that I received great customer service. Thank you for a job well done and I will not hesitate to recommend you to our friends. Phil I want to thank you for your phone call yesterday and the expedited handling of the Papa Lion. It was just the right thing to brighten a little girl's face. Thank you again. Ed You reacted to my order quickly and the product was delivered when promised. The dog must be very nice because my sister just loves it. She says its life like. Thanks for your help. Sonya Good Afternoon, You have just saved my sanity! My daughter received the pink Gund 'My First Teddy' when she was born (June 2002) and fell in love with it. She cannot sleep without it. Well the old one is now starting to look like it has been through the war and we need a back up for washing and for the original when it "retires". I had been looking for a month until I stumbled upon your site. I promptly ordered one and am considering ordering another (kind of expensive). But thank you for carrying the bear and keeping my daughter sleeping happily through the night!! Thank you again, Jennifer I am very happy with the timely manner in which I received my purchase as well as the quality, etc. I have already passed on your website to friends. Thank you. George Everything was excellent... your web site was well laid out and I found what I wanted easily. While I did not order on line, electing to phone in to check on availability of shipping overnight to New Jersey, I found the person on the other end of the phone very polite and professional. The bear was delivered without a hitch and the recipient was thrilled. Thanks for an easy transaction. I especially like the fact that you care enough to confirm and follow up. Much success! Thank you. Darlene Great bears, excellent service, prompt attention. My first order and I was impressed. Jep I was very pleased with everything. The item shipped very quickly, was delivered on time, and the recipient really loved it. The website was great, the pictures are good, and it was very easy to order. I was also impressed with the emails I received keeping me up to date on the status of my order. Thanks!!! Ruth Hi, I am just responding to your customer service email to let you know that I couldn't have asked for better service. The stuffed bear that I bought made a perfect gift and arrived in fantastic condition, ready to make the day of the recipient. Thank you for your concern and service. Keep up the good work! Sincerely, Wendy Everything was perfect - good service - and we loved the giraffe!! Thank you for good customer service - we will definitely order from you again!! Kathy I am thrilled with the teddy bear I ordered. It is so soft and cuddly. Your service was also excellent. I will definitely recommend you to family and friends. Barbara We received our stuffed pig. Your service was very timely and I appreciated all of the e-mails. What I most appreciate is the quality of the stuff pig. He (or she) is the cutest, softest, most cuddly stuffed animal I have ever purchased. I have book marked your web site and will most probably reorder from you again. My nephew will love the fat pink guy! Best wishes for a wonderful holiday, Kathryn I want to praise you for your consistent treatment of me regarding the special order that you have placed on my behalf. I have received the most recent orders and was absolutely pleased with the product and the promptness of the shipment during this busy season. The items I recently ordered were:
Thank you and may you have a relaxing and enjoyable holiday season, Art Dear Laura, Bruiser" just arrived and is cuter, softer and, well, let me just say … perfect. We all fell in love with him … and he is already on the way to Children's Hospital in Atlanta where he will warm the heart of a little girl who just had life-altering spine surgery and who will be recuperating for quite some time. Please let Lloyd know how much we appreciated his helpfulness. I am so glad I found you via google! Colleen I'm trying to leave you feedback on my purchase. It was everything I expected. You're company is very honest about you're merchandise! It was great quality, and a pleasure doing business with you! Thanks for the fast service; I will shop through you again some time! Thank you, Bobby-Jo |
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Unless specifically noted, gifts are not recommended for children under 3 years of age. If children under 3 years have access to this product, remove all tags, buttons, ribbons and small parts to avoid possible choking hazard. © Copyright 2001-2008 This page may be linked to but not copied into another page. privacy statement |
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